With more and more services requiring payment online, a comprehensive e-commerce solution is required which can support the range of transactional services required of a modern public website.
With more and more services being delivered online and reduced budgets for internal resource, public sector organisations are turning to a hosting partner that can provide the flexibility, scalability, and economies of a mainstream Cloud provider, but with a full service and data security compliance wrap.
Too often search engines are a secondary consideration in public sector website implementations.
An ineffective search function will not provide the reduction in direct customer contact that your digital transformation or channel shift strategy should deliver, and the value of your digital platform investment will not have been maximised.
The public sector faces pressure for access to services to be ‘Digital by Default’.
Implementing a digital platform that delivers channel shift is required to achieve the cost savings the public sector is seeking.
A well-designed digital platform not only achieves the necessary channel shift, thus reducing costs and improving management capability, but also improves the experience for citizens.