The Care Solutions platform incorporates an entirely web-based ‘Broker Portal’ that can be used by any organisation to manage multiple personal budgets on behalf of individuals. This enables people to have choice and control without the administrative burden of managing the budget and paying for services. The Broker Portal is currently used to manage in excess of £4m of personal budget transactions per month.Key features for the different stakeholders are:
The Broker Portal is highly configurable, meaning that it can be used by any third party organisation and can handle any personal budget scenario.
Low-cost best practice systems
Organisations that are entering the personal budget management space gain access to best practice systems and processes that are user friendly and cost effective.
We comply with the Department of Health's Open API guidance, and have working interfaces with key finance, accounting and management systems used by providers.
Choice and control without the burden
The individual still has total choice and control over their support without the administration and financial burden of managing the budget.
Individuals (or their carers) are able to view their personal budget on a real-time basis.
The Broker Portal can be used in conjunction with the Micro Commissioning module to drive competition between providers on service quality, innovation and value for money.
Personal budget delivery
The Broker Portal makes the vision of offering Individual Service Funds and third-party managed budgets an achievable reality.
Compliance and risk management
The systems and processes within the Broker Portal ensure that the risks associated with handing funds over to third parties are minimised.
Transparency and audit
Local authority staff are able to set alerts and view personal budget account activity on a real-time basis.
We comply with the Department of Health's Open API guidance, and have working interfaces with key finance, accounting and case management systems used by local authorities.
No financial administration resource is required by the local authority in managing the money on behalf of individuals.